Deviation Management Software

The out-of-the-box Deviation application has console to report meaningful insights, which can be used to better understand and improve business performance. The console landing page is dynamic and reports real time count of Deviation activities created, in progress and closed by the user. The Company metrics includes various charts to report total open and closed deviations by year, deviation type, category and affected department(s).

The process starts with determining and triggering the appropriate Deviation record, Planned or Unplanned. When a new record is created, Intellect automatically assigns unique number for each Deviation record (DEV or UPDEV). The record initiator then classifies and determines the deviation period to select appropriate start and end dates for the planned deviation. It is then followed by capturing the affected departments, deviation area and category where, the user is provided with various options before routing it for review and approval for the current user’s department head. The department head either approves or rejects the deviation request and decides if an investigation is required before the deviation is active. If rejected, the record is routed back to the initiator to provide more information. If approved, record is routed to appropriate affected department(s) head to get buy–in before deviation is active.

Manual systems leveraging excel or other homegrown solutions are inefficient, prone to human errors, and may delay the resolution to an incident. Users know when and what to do and can review tasks or complete approvals on any device, at any time. At the same time system overcomes bottlenecks, send automated email notifications and reminders that drive accountability and task completion.